At Golden Quartz, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website.

By using our platform, you agree to the terms outlined in this policy. If you do not agree, we kindly ask that you refrain from using the site.

We may update this policy from time to time, and any changes will be reflected on this page. We encourage you to review it periodically to stay informed.

What We Collect

• To serve you better, we may collect a range of information, including:
• Your name, email address, phone number, and shipping address
• Login details (if you create an account)
• Payment information (processed securely through trusted payment gateways)
• Your browsing behaviour on our website (via cookies)
• Feedback, reviews, or messages you share with us

 We only collect information that’s relevant to your experience with us and we do so transparently and with your consent.

 Why We Collect It

Here’s how your information helps us:

• To process orders and provide a smooth shopping experience
• To respond to your inquiries and offer customer support
• To personalize your experience and recommend relevant products
• To send updates about orders, new arrivals, or special offers (only if you opt in)
• To improve our website and services through analytics
• To comply with legal requirements

 We never collect more than we need, and we never sell your information.

Your Consent

By browsing or making a purchase on our site, you consent to the use of your information as described here. You can withdraw your consent at any time by emailing us at contact@goldenquartz.studio.

 How We Store and Protect Your Information

Your information is stored securely and only accessed when necessary. We use reasonable safeguards both technical and organizational to protect it from unauthorized access, loss, or misuse.
If you ever suspect any misuse of your data in connection with Golden Quartz, please contact us right away at contact@goldenquartz.studio.

Third-Party Services

Some services like payment processing or analytics are handled by trusted third-party providers. While we choose partners carefully, we recommend reviewing their privacy policies as well when you interact with them.

Cookies

We use cookies to understand how visitors use our site, to improve performance, and to enhance your shopping experience. You can choose to disable cookies through your browser settings, though certain features may not function optimally without them.

Emails & Communication

If you’ve signed up for updates, you may occasionally hear from us about new collections, events, or exclusive offers. You can opt out of promotional emails anytime by clicking “unsubscribe” at the bottom of the email or by contacting us.

Your Rights

1. You have the right to:

2. Access the information we hold about you

3. Request changes or corrections

4. Ask us to delete your data

To do any of the above, just send us an email at contact@goldenquartz.studio, requests sent through WhatsApp, calls, or social media DMs will not be considered.

We're Here to Help

If you have any questions or concerns about this Privacy Policy or your data, feel free to reach out to us. We’re always happy to help.

Contact Email: contact@goldenquartz.studio